General Support
Got questions? Need help? We're here for you!
support@festchat.netUsually replies in 24 hours
Festival Partnerships
Want to bring Festchat to your festival? Let's talk!
festivals@festchat.netUsually replies in 24 hours
Marketing & PR
Press inquiries and marketing collaborations
marketing@festchat.netUsually replies in 24 hours
Frequently Asked Questions
How do I join an artist chat?
Simply open the app, browse or search for your favorite artist, and tap to join their chat room!
Is Festchat free to use?
Yes! Festchat is completely free to download and use. Join as many artist chats as you want!
Can I create my own artist chat?
Yes! You can create artist chats directly in the app. Start your own community for your favorite artist!
Which platforms is Festchat available on?
Festchat is currently available on iOS with Android coming soon!
How do I report inappropriate behavior?
Hold down on any message and choose a reason to report it. Our team will review it promptly.
How do I delete my account?
Go to your profile screen (person icon on the right), scroll to the bottom, and tap "Delete Account".